Window For Expunging Settled Investor Complaints Closes October 2025

The rules around FINRA expungement have changed — and the clock is ticking for certain disclosures. FINRA’s updated rules set a firm October 2025 deadline for expunging settled customer complaints over two years old. If a disclosure on your BrokerCheck record misrepresents your professional integrity, now is the time to explore your options.

AdvisorLaw has extensive experience navigating these evolving rules, and we can guide you through the process with clarity and confidence. We’re here to help you take the right steps — before the opportunity disappears for good.

Critical Deadline

FINRA’s recent amendment, through Regulation 23-12, marks a significant shift. Since taking effect in October 2023, these changes have introduced much tighter time limits — reshaping the expungement process within FINRA’s Dispute Resolution forum, where FINRA hears expungement cases. 

A critical update: advisors must meet the October 2025 deadline to expunge settled customer complaints over two years old — after that, many of these disclosures will no longer be eligible for removal through FINRA’s forum.

Key Procedural Changes

In addition to the shrunken time window, FINRA has introduced additional requirements affecting expungement.

  • Mandatory Three-Arbitrator Panel: Direct requests for expungement must now be evaluated by a three-member panel of FINRA arbitrators, chosen randomly from a "Specialized Arbitrator Roster." 
  • Unanimous Decision Requirement: To grant expungement relief, the panel must unanimously concur. A single dissenting voice can ruin your chances of clearing your name.
  • State Regulator Involvement: State securities regulators will now be notified of all customer dispute expungement appeals. They will also have the means to attend and partake in hearings for direct requests, potentially adding more scrutiny.
  • Closing Window: The overwhelming majority of older disputes will no longer have access to the expungement process through FINRA’s forum. Strict submission deadlines now apply to settled complaints.  If the underlying arbitration or civil litigation closed more than two years ago, your window for expungement through FINRA will close in October 2025. 

AdvisorLaw: Your Proven Partner In This Urgent Hour

The clock is ticking. With new rules in effect and the deadline fast approaching, you have one shot to clear your record. And you need the best on your side. AdvisorLaw has successfully expunged over 2,800 disclosuresmore than any other firm in the industry — and we're ready to do the same for you.

We don’t just understand the expungement process — we dominate it. Whether through FINRA’s traditional forum or alternative channels, our team knows how to navigate every path to give you the strongest chance at success. We fight to ensure that your BrokerCheck, CRD, and IAPD records reflect the professional you truly are.

Partner with AdvisorLaw, and protect your reputation, your career, and your future — so you can stay focused on what matters most: your clients.

Take The First Step Today — Before It's Too Late!

Unwarranted disclosures shouldn’t shape your professional future. With the October deadline for expungement looming, act now to explore your options.

AdvisorLaw offers a complimentary consultation to evaluate your case and determine whether expungement is the right path for you. Our team brings profound expertise to help you navigate this complex process efficiently and effectively.

Take control of your record, and make sure that it reflects the professionalism you’ve maintained throughout your career. Reach out today, and take the first step toward a cleaner, more accurate BrokerCheck profile.

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